Refund Policy for Digital Products

Last updated: May 4, 2026

At diy-easy.com, we sell digital products — specifically, PDF crochet patterns and instructions.

Due to the nature of digital goods:

  • All sales are final. Because digital products cannot be returned or “un-downloaded,” we do not offer refunds, exchanges, or cancellations once a purchase has been completed and the file has been made available for download.

  • No physical product is shipped. All patterns are delivered instantly as digital files to the email address you provide at checkout.

  • Defective file? If you receive a corrupted or incorrect file, please contact us within 7 days of your purchase at [ваш email поддержки] and we will send you a working copy.

  • Accidental purchase or change of mind does not qualify for a refund.

By completing your purchase, you agree to this policy.

Contact us:
diy-easy.com – diyeasy9@gmail.com

  • We sell digital crochet patterns (PDF). No returns accepted.

  • All patterns are original or properly licensed.